Trusted By Parents Who've Heard The Thud
For every parent who's flinched at the sound of a fall — and decided never again.
Happy to get this for my soon to be great grandchild ! I have several people i know that are pregnant and or have had a new child- I am excited for this new product.
I gave the baby backpack to my grandson and his wife (my bonus granddaughter) for their 3 month old daughter and they loved the concept of the backpack. They especially loved the furniture corners bumper guards! I wish I had something like that when my children were just learning to walk!! It would have saved me a lot of anxious moments!! Great products!! Thanks for what you do!
These were well packed, but need little to protect the 'protectors' !Can't wait to give these to my grand daughter !
I bought this for a baby shower gift. It is real cute and looks like it will help once the baby starts taking it's first steps.
So so cute, my little man absolutely loves them. He loves having a built in pillow :) thank you so much!
I am pretty excited to gift one of these to my grand daughter as she makes me a great-grandma! I also have many young friends having babies, so I got a few- hoping they will enjoy this and get some use out of them. Thank you
Cheaply made, but what else should i expect from a FB add buy. Got for a baby shower gift anyway
Subject: Formal Complaint – False Advertising and Overcharge (Order #2382)
Dear BabyGuard Customer Support,
I am writing to formally lodge a complaint regarding false advertising, incorrect fulfillment, and overcharging related to my recent purchase, Order #2382.
On April 26, 2026, I received my order consisting of two baby guard units. However, I was charged a total of $69.97, despite your advertisement clearly stating that two units are priced at $29.99. Additionally, your promotional material indicated that each item was a 2-pack with additional promotional items, which was not reflected in what I received.
This constitutes both:
False advertising, as the quantity and offer presented were misleading; and
Overcharging, as the amount billed does not align with the advertised price.
I have contacted your customer support team multiple times (April 26, April 29, and May 4, 2026), and while I received acknowledgement that the issue would be escalated, no resolution or satisfactory update has been provided to date.
Requested Resolution
To resolve this matter promptly, I am requesting one of the following:
A refund of $40.00 to correct the overcharge, or
A Return Merchandise Authorization (RMA) to return the items for a full refund
If I do not receive a satisfactory resolution within 7 business days, I will have no choice but to escalate this matter further by:
Filing a dispute with my payment provider
Submitting complaints to consumer protection agencies (e.g., FTC, Better Business Bureau)
Reporting the misleading advertising practices on social media and any other outlet to ensure no one else is misled with your corrupted practices
I hope to resolve this matter amicably and without further escalation. Please confirm receipt of this complaint and advise on the next steps.
Sincerely,
Gaston Barua
[****]
Subject: Formal Complaint – False Advertising and Overcharge (Order #2382)
Dear BabyGuard Customer Support,
I am writing to formally lodge a complaint regarding false advertising, incorrect fulfillment, and overcharging related to my recent purchase, Order #2382.
On April 26, 2026, I received my order consisting of two baby guard units. However, I was charged a total of $69.97, despite your advertisement clearly stating that two units are priced at $29.99. Additionally, your promotional material indicated that each item was a 2-pack with additional promotional items, which was not reflected in what I received.
This constitutes both:
False advertising, as the quantity and offer presented were misleading; and
Overcharging, as the amount billed does not align with the advertised price.
I have contacted your customer support team multiple times (April 26, April 29, and May 4, 2026), and while I received acknowledgement that the issue would be escalated, no resolution or satisfactory update has been provided to date.
Requested Resolution
To resolve this matter promptly, I am requesting one of the following:
A refund of $40.00 to correct the overcharge, or
A Return Merchandise Authorization (RMA) to return the items for a full refund
If I do not receive a satisfactory resolution within 7 business days, I will have no choice but to escalate this matter further by:
Filing a dispute with my payment provider
Submitting complaints to consumer protection agencies (e.g., FTC, Better Business Bureau)
Reporting the misleading advertising practices on social media and any other outlet to ensure no one else is misled with your corrupted practices
I hope to resolve this matter amicably and without further escalation. Please confirm receipt of this complaint and advise on the next steps.
Sincerely,
Gaston Barua
[****]
I never received it. It might be a good idea to see if someone received their product before you ask them how they like it. I ordered it 20 days ago and haven't received anything.